Booking terms

Last updated 25 September 2026

Deposit and balance

• A 25% deposit is required at booking to secure your itinerary, hotels and guide.
• The remaining balance is due 30 days before arrival.
• Instalment plans are available on request.
• Payments are taken by secure card payment or bank transfer.

Cancellation

Cancellations must be made in writing by email or via our booking platform, and take effect on the date we receive them. The following charges apply:

• More than 30 days before tour start: 20% of the total tour cost is non-refundable.
• Between 30 and 7 days before tour start: 50% of the total tour cost is non-refundable.
• Within 7 days of tour start: 100% of the total tour cost is non-refundable.

We strongly recommend comprehensive travel insurance, covering medical costs, trip cancellation and the unexpected.

Your written proposal

Every journey is confirmed with a written proposal. The booking terms that apply to your trip, including deposit, payment schedule and cancellation terms, are provided with that proposal before you commit to anything.

Our current terms and conditions are available here: Terms and conditions (PDF).

If you have any questions about the terms, please contact info@lindsayshighlandtours.com before booking.